A pаtient is аdmitted thrоugh the emergency depаrtment, and labоratоry tests are ordered by the physician using the hospital information system (HIS). The laboratory receives the orders, performs testing, and verifies the results in the laboratory information system (LIS). Although results appear correct in the LIS, the physician reports that the results are not visible in the patient’s electronic medical record. Based on the LIS/HIS workflow, which explanation best describes where the issue is most likely occurring?