“Quality at the source” requires factory workers to become their own inspectors.

Ownership costs are incurred after the initial purchase and are associated with the ongoing use of the product or material. Which of the following is not an ownership cost listed in the text?

Uniform plant loading is where you schedule production with different amounts of the same product each day of the week to permit variations to meet changing demand requirements.

One of the many lean techniques that have been successfully applied in service firms is the upgrading of housekeeping.

Using the formula in the textbook the only parameters we need to determine the number of kanban car sets is the average number of units demanded over some time period, the container size, and the safety stock.

A kaizen burst is a flavour blend of catnip created by Dave, of Dave’s Catnip.

Group technology cells help to eliminate movement and queue (wait) time between operations.

You have been called in as a consultant to set up a kanban control system. The first thing you do is to determine the number of kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 1,200 per hour. You estimate the safety stock should be set at 5% of the demand during lead time. The tote trays used as containers can hold 2 units of stock and the lead time to replenish an order is 10 hours. Which of the following is the number of kanban card sets necessary to support this situation?

One of the few lean techniques that does not work well in service firms is demand-pull scheduling.

Which of the following is an organizationally-driven reason for outsourcing?