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Author Archives: Anonymous

Power in consumer products have shifted from vendors such as…

Power in consumer products have shifted from vendors such as Unilever and Procter & Gamble to the big discount retail chains like Walmart which can demand (and receive) special pricing deals.  This is an example of 

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United Postal Service (UPS) conducts three-minute physical i…

United Postal Service (UPS) conducts three-minute physical inspections of drivers each day, a practice begun by the founder in the early 1900s. There are safety rules for drivers, loaders, clerks, and managers. Employees are treated well and paid well with an employee retention rate of more than 90 percent. This narrative highlights characteristics of the ______________organizational control strategy.

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A CEO at a hospital wanted to share his open-door policy whe…

A CEO at a hospital wanted to share his open-door policy where literally anyone in the organization could come in and talk to him about issues they might be dealing with. To do that, he had the doors of his office literally removed from their hinges and then hung them up inside the lobby of the hospital so that everyone in the organization would see them and be reminded of his message whenever they walked in and out of the building. This is an example of the cultural artifact referred to as a (an)______________.

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John Deere’s quality control mechanisms are fully automated…

John Deere’s quality control mechanisms are fully automated meaning that more parts can be checked for defects in a shorter period of time.  These controls are also used to monitor the production of each part so that they never produce more than is needed. With this, highly trained employees are at every stage of the process. This process allows John Deere to get more product out each day, with less waste and therefore offered to consumers at lower prices. This is indicative of the manufacturing system referred to as

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Teaching in a college or providing medical services in a hea…

Teaching in a college or providing medical services in a health clinic are two examples of organization _____ technologies.

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When a company such as Coca-Cola decides to use the same pro…

When a company such as Coca-Cola decides to use the same product design and advertising strategy throughout the world, it is following the ____ strategy.

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An organization’s ____ is the work process that is directly…

An organization’s ____ is the work process that is directly related to the organization’s mission.

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The search for a vaccine against COVID-19 was stimulated by…

The search for a vaccine against COVID-19 was stimulated by a critical  ____________ followed by ______________ when pharmaceutical companies chose to proceed.

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Whenever a Walmart executive visits one of the stores, he or…

Whenever a Walmart executive visits one of the stores, he or she leads employees in the Walmart cheer (Give me a “W”!, Give me a A!, Give me a L!, etc…) as a means to strengthen the bond within the organization and to reinforce commitment to common goals. This best characterizes the cultural rite of ______________.

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At Gillette Company, during the ___________ phase of the inc…

At Gillette Company, during the ___________ phase of the incremental decision making process, certain approaches were found to be unacceptable, causing Gillette to cycle back and redesign the razor, including using thinner, stronger blades.

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