A local coffee shop wants to strengthen its connection with…
A local coffee shop wants to strengthen its connection with customers by offering personalized drink recommendations, remembering birthdays, and creating a cozy hangout space. The owner’s main focus is on building relationships that keep customers coming back.What approach is this business demonstrating?
Read DetailsA fast-fashion brand rapidly copies luxury designs, delivers…
A fast-fashion brand rapidly copies luxury designs, delivers them cheaply, and updates styles weekly. Competitors easily replicate its processes. Its profits fluctuate widely. What makes this business model difficult to sustain?
Read DetailsA fitness startup develops a high-tech stationary bike that…
A fitness startup develops a high-tech stationary bike that streams live classes, allowing people to work out at home while feeling part of a studio community. Sales surge during a lockdown but drop once gyms reopen.This scenario illustrates the importance of:
Read Details