In the process of deciding which criteria are relevant to a choice, which of the following statements is true of consumers’ goals during a decision process?

Tiana plans to purchase a new car. Because she has an upcoming vacation, she wants to make the purchase soon. To make a quick decision, she first dismisses all the cars that do not have a rear-view camera. In this scenario, Tiana’s attitude toward the car purchase exemplifies the _____.

A car advertisement showcases a family struggling with car seats and limited space in their current vehicle. By highlighting the spaciousness and ease of use in their minivan, the marketers target the state in which parents desire convenience and comfort for their families. By showing consumers how the product is the solution to their problems, marketers can target the _____.

Sapone Inc. is a leading clothing manufacturer. Alyssa likes the patterns and the fit of its clothes, but she is not satisfied with their quality and price. She routinely tries clothes from different clothing brands when she hears positive reviews about them. In this case, Alyssa’s attitude toward Sapone Inc. is characteristic of _____.

Diamond has specific requirements for her laptop, such as a minimum of 8GB RAM, a fast processor, and a long battery life. She adopts a conjunctive model, which means she focuses on the negative information or attributes that a brand lacks. Diamond starts evaluating different laptop brands based on these attributes. If a brand fails to meet her minimum requirements on any of the attributes, such as having less than 8GB RAM or a short battery life, she eliminates that brand from her consideration set. In contrast, Gabriel uses a disjunctive decision-making model. He is also shopping for a new laptop but looks for more affirmative qualities or attributes that a brand possesses. The difference between a conjunctive model and a disjunctive model is that a disjunctive model puts the weight on _____.

Using a conjunctive model, consumers set up:

Tabitha went to a bookstore looking for something to read. At the store, a particular cover attracted her eye and she wanted to purchase the book. It was only after she started reading the book that she realized that the book was not as good as the cover made it seem. This is best known as the _____.

Amir has been exposed to the same advertisement for a laundry detergent multiple times within a short period. Eventually, he starts to feel bored and irritated by the repetitive nature of the ad, leading to a phenomenon where the ad loses its effectiveness. The process whereby consumers become bored with a stimulus is called _____.

Mariah and her friends went out for ice cream one day. All her friends bought CreamFreeze ice cream, but Mariah bought FreezyDelight ice cream. When her friends asked her why she prefers FreezyDelight ice cream over CreamFreeze ice cream, she said, “I like the brand, so I bought it.” In this scenario, Mariah’s response is an example of _____.

David is trying to determine the chances of winning a lottery. He considers the odds, previous winners, and statistical information to judge how probable it is for him to win. This process is referred to as a(n) _____.