________ is a low-probability but high-impact event that threatens the viability of an organization​

An aspect of pre-crisis planning is deciding on the appropriate communications strategy when a crisis hits.  Which of the following statements concerning crisis communication is NOT true?

_______ is a valuable currency for leaders to have, because it is the foundation upon which the benefits of a proposed change can be sold to employees who may suffer personal losses from such action.

An organization’s core purpose and reason for existence is contained in its:

Though there is no one best organizational culture, the ideal culture is:

Companies are now selling environmentally friendly products, like Toyota’s line of hybrid cars.  This is an example of:

External factors in a firm’s strategic environment which have a potential negative impact are called ____.

Which of the following is NOT one of the steps in the crisis risk assessment model?

Leadership that transcends self-interest to serve the needs of others, by helping them grow professionally and personally is known as:

Which of the following is typically NOT a mentor?