Scenario:  A purchasing agent chooses a supplier that offers the lowest cost per unit for a part. This helps the agent reduce the purchasing  department’s annual spend, and increases their bonus amount.  The parts received from the supplier experience a relatively high defect rate that necessitates higher than usual rework and scrap and sometimes results in production and delivery delays. Does the above scenario involve suboptimization? Yes/No.Explain how/why using several sentences or more to demonstrate full understanding of what suboptimization is and how suboptimization is or is not being illustrated in the scenario.    

Scenario:  Your company processes and delivers orders for supplies for its business customers. Your company’s policy and promise to customers is to ship out orders the next business day, and the company is set up to do this reliably. However, one day you receive a phone call from a regular business customer that is asking for special handling of a new order being placed — asking that the order be shipped out same-day today instead of next-day. 1) First, list and briefly explain the two basic approaches suggested by the Gap Model of Quality. 2) Is it advisable to simply say “yes, will do” and ship out the order same-day as requested? Explain and discuss the options and implications from the perspective of the Gap Model and its two basic approaches.  

Can you see the on-screen calculator at the top center of the exam page? If so, what is 25*9 equal to?

A group of students is interested in examining if yogurt can be made using different types of “milks”. They know that inoculating dairy milk with dairy yogurt will create yogurt. Their experiment is to inoculate soy milk with dairy yogurt and incubate it overnight to see if it creates yogurt. Which of the following would be a good positive control treatment?

The school you work at purchases 9 pizzas for an after school teacher meeting.  Each pizza is cut into 8 equal pieces. The picture below shows the amount of pizza left after the meeting (plates with 8, 7, 6, 5, 4, 3, 2, 1, and 0 slices left are shown). Explain three different ways to unitize how much pizza is left.  For each way, signal what counts as 1 unit and how much is left in terms of that unit.

Which of the following statements is TRUE regarding gene expression?

Please provide the name of one type of bioreactor and briefly describe its mechanism. 

Both bacterial and human cells have:

 Bioreactors should be easy to assemble and disassemble.

Why does Joiner mean when he says that a company should increase the customer complaints that it receives?  Explain using several sentences to demonstrate full understanding.