Customer service is a proactive method to serve customers.

If a property is sold, either in fact or in substance (e.g., through a lease with an option to buy), which of the following clauses gives the lender the right to “accelerate” the loan, requiring the borrower to pay it off?

Which of the following hotel introduced the first automated electronic reservation system? 

The inner layer of a blood vessel is composed of a simple squamous epithelium called the endothelium.

Valves in veins help prevent the backflow and pooling of blood.

What year was the first Statler Buffalo was built? 

What is the accepted industry term hotel professionals use to identify those housekeepers who are assigned guest room cleaning duties? 

In class, we talked about six reasons why customers go back to the same business repeatedly. Which of the following is NOT one of the reasons?  

Identify one way in which customer satisfaction contributes to the success of a hotel business.

Compared to the rental of hotel guest rooms, most F&B operations generate less revenue,