Organizations that contract with Medicare to monitor the quality of care given to Medicare patients are called [blank1] [blank2] [blank3].

Think about the HIM Disaster Preparedness in-class exercise: 1.  Describe the tools or processes used to identify the issues that lead to Heartland Hospital’s failure to be prepared relative to patient health record documentation. 2.  What do you think was the biggest failure of Heartland Hospital and why? 3.  Describe any potential patient safety or patient care issues related to not being prepared for a disaster, from an HIM standpoint.  How could these be avoided?

Six Sigma is a quality improvement method that seeks to

The organization responsible for monitoring sentinel events is called the [org1][org2].

Discharge planning starts the day before a patient is expected to be discharged.

An event such as an accident or error that results in personal injury or loss of property, or where there is injury or loss perceived by the patient is known as a

Performance improvement is a ___________ process.

Using the second slide on the 2019 MIPS Quick Start guide, identify the difference between MIPS and APM.

In class, we learned about the three types of measures:  Structure, process, and outcome. For the Quality Measure “Acute Otitis Externa (AOE): Systemic Antimicrobial Therapy – Avoidance of Inappropriate Use”, what type of measure is this identified as?

What tools or processes might be used to help discover how these events happened?