[U1Q] Travis manages the returns department for a large online retailer. There are four teams processing returns. Ideally, the company goal is that all returns are processed each day. On average, there are about 8,000 returns per day meaning that 2,000 should be processed per team. Team 1 processes 1,000 on average, meaning their PIP is 2. Team 2 processes 900 on average, with a PIP of 2.22. Team 3 processes 1,200 on average, with their PIP at 1.67. Team 4 processes about 1,500 on average, with a PIP of 1.33. Given these values, which of the following is the most appropriate target based on these PIP scores?

[U1Q] Sara is responsible for managing her department’s budget this fiscal year. She begins this project by calculating the amount of money spent on recruiting the previous budgetary year and researching ways they can spend less on recruiting this year. Which of the following is the best example of the dimension used to measure pinpoints in this scenario?

[U1Q] An external consultant is brought in to a large manufacturing company to improve their unit output. The consultant implements a system in which all new employees are provided with written and vocal instructions of how to do a task, shown how to do it by a manager, and then must practice it until they have demonstrated competency. Which of the following is the best example of the area of focus used in this scenario?

[U1Q] Which of the following is an example of Organizational Behavior Management?

Which of the following areas should the nurse focus on when assessing a 7-year-old client’s psychosocial development, based on Erikson’s theory?

[U3Q] Staff working at a call center can stagger their start and end times as needed. They can also take an extra 15 minutes for lunch if the caller wait time is less than 15 minutes. This is an example of which strategy?

Which of the following nurse responses best supports the parent with developmentally appropriate guidance regarding their 3½-year-old child’s aggressive behavior?

[U3Q] Which of the following is true of the study by Koffarnus et al. (2013)?

[U3Q] In the study conducted by George and Hopkins (1989), which of the following is true?

[U3Q] In the past 6 months, a manufacturing team has instituted a new process that has reduced waste significantly. Their supervisor then provides them with a percentage of the money the new process has saved. Given this information, which alternative compensation strategy does this describe?