The following main points are organized in a cause-and-effect pattern. Overworked employees sacrifice nights and weekends. Employee exhaustion causes burnout and lower morale. As a result, quality of employee output decreases.

Practicing a speech is only beneficial if you have a live audience to provide feedback.

Which is a way to avoid groupthink?

Comprehensive listening is simply listening for enjoyment.

It’s important to have an agenda for effective meetings. 

Stages of group formation include:

When we look at conflict resolutions, a war would be considered to have what type of outcome?

Competent communicators will speak differently to different audiences depending on their experiences, cultural backgrounds, level of interest, and other factors. 

Negotiation is utilized to find common ground and mutually agreeable solutions that address the interests of all parties.

A nonverbal behavior that demonstrates empathy is touch.