The technical support services that a company delivers vary according to company size, company goals, and customer expectations.  

Acute pyelonephritis presents with a classic triad of which symptoms? Select all that apply:   Fever Costovertebral angle pain Nausea/Vomiting

Shaun is a 12 year old boy with erythema and edema over the right periorbital area.  He and his mother think he was bitten by a mosquito yesterday evening.  He felt fine when he went to bed, but this morning he woke up to the right side of his face being puffy and swelling around his eye. Shaun also complains of pain with certain eye movements. On physical examination, the examination of cranial nerves III, IV, and VI that control extraocular movements are abnormal.  You diagnose him with periorbital cellulitis.  What is your treatment plan?

The most common manifestation of herpes simplex infection is:

Billy is a 14 year old boy who did not believe his mother when she told him not to climb a tree because it was covered in poison ivy.  Three days later his left arm looked like this.  What is the likely diagnosis?

Lesions characterized by benign, warty-appearing growths that are usually found on the trunk, but they may also be seen on the hands and face are called: They develop in both sun-exposed and sun-protected areas.

Maria had impetigo and is seeing her health-care provider for a follow-up visit. Which of the following teaching points should the provider discuss?

According to HDI’s 2012 Report, ____ percent of incidents are resolved by the person who initially received the call.

Which of the following medications should not be used for the treatment of uncomplicated pediculosis on children younger than 12 years old due to the possiblity of central nervous system toxicity?

Diagnostic tests used for the identification of herpes are: