Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as: 

In hair design, curvature shapes or sections include the circle, oval and: 

Which of the following statements describes courtesy? 

In hair design, activated surface texture can be all of the following examples EXCEPT:

Which of the following statements is NOT true about closed ended questions? 

A metal plate with rows of pointed needles used to blend or straighten fiber/hair during a hair addition service is called a; 

The hair type that generally requires lower temperatures and less contact time when using an electric curling iron is which of the following conditions? 

During which hair design procedure is it important for the client to see all areas of the design using two mirrors to gain approval? 

The type of white blood cell shown here is a [neutrophil].  It’s function is to [bephagocytic].

6. Dave’s boss told him that he doesn’t have to attend the company picnic (which everybody dislikes) if Dave meets his sales quota this month. Dave’s boss is using ________.