Which of these tests is an entry-level phlebotomy technician most likely to be trained to perform in its entirety?

When a patient enters a phlebotomist’s drawing station, how can the phlebotomist best communicate a positive, professional attitude?

The veins in both arms of a patient who is obese are difficult for a phlebotomy technician to palpate and the patient is complaining of pain from the standard disposable tourniquet applied to her arm. Which steps might help the phlebotomy technician locate a vein and improve comfort for the patient?

A phlebotomy technician is performing a venipuncture collection on a young adult and needs to draw a citrate tube, a serum separa- tor tube, and an EDTA tube. The citrate tube and SST fill quickly. The EDTA tube fills part- way and then blood flow stops. What is the most likely explanation?

An icteric specimen is most likely to be drawn from a patient who

Which of these explanations describes why, when blood flow is not established, gently moving a needles forward or backward may help?

Which of the following should be done before a phlebotomy technician selects equipment for a blood draw?

Why is it especially important that a phleboto- my technician take care when drawing from a patient who is quadriplegic?

Hepatitis is an inflammation of the

When should gloves be removed and replaced?