The goal of ________ analysis is determining what is responsible for the difference between employees’ current and expected levels of performance.

The first step in development planning is _____________, after which employees use the information gathered to determine career interests, values, aptitudes, and behavioral tendencies.

Return on Investment (ROI) analysis is most appropriate for training programs that are _________________.

Learning bots and electronic coaching and mentoring apps are all examples of what new technology for training?

Which of the following statements about online learning is TRUE?

When choosing which outcomes to use for training evaluation, an appropriate outcome is one that is _____________. 

Which step of the needs assessment process is usually conducted first?

One of the conditions necessary for learning involves providing opportunities for practice, including what type of practice that gives individuals rest intervals during the practice session?

Performing a __________ skill invovles responding to predcatable situations with standardized responses (i.e., there is “one best way” to perform).

Which of the following is NOT a workplace factor or force that influences training and learning in organizations today?