Which of the following is a tool that provides significant data about a provider’s performance to the credentials committee to make decisions about reappointment to the medical staff?

Which of Lewin’s phases of change is characterized by confusion and creativity?

University Hospital is using a new method for treating heart failure patients and is creating a data collection tool to assess the success of this treatment. The PI team involved in this project plans to publish the results to be shared with other healthcare organizations. Which of the following must the PI team have in place prior to beginning this project?

Which of the following can be used by a healthcare organization to communicate performance information that emphasizes the organization’s mission within the community and its efforts to provide the community with high quality care?

Nurse Joan is working in the ICU at University Hospital. She is carrying out Dr. Jones’ order for a medication prescribed to one of her patients. She has received the medication and is preparing to administer it to the patient. Upon entering the patient’s room, she asks the patient his name and date of birth and compares this information to the label on the medication. Joan then administers the medication to the patient. This scenario is an example of __________.

Healthcare’s focus on patient values, preferences, and expressed needs by caregivers are integral components of this ideology:

Stacy is the nursing manager for the cardiology service at a local hospital. The hospital has recently emphasized a policy requiring all managers to track and report their employees’ absences from work. Stacy feels that this requirement is time consuming and unnecessary. Why would the hospital require their managers to complete this process?

The PI team is creating a flowchart for a new process. Which of the following icons is used to represent a decision point in the process?

At a recent PI team meeting, John reported on the data collection results following creation of the new registration process to reduce duplicate medical record creation. This data demonstrated that errors were occurring predominantly by the surgery scheduling team when receiving orders from outside physicians. After John’s report, the team brainstormed solutions on how to address further education for the scheduling team. Which step in Deming’s PDCA cycle is this an example of?

According to the Dean of STEM (Science, Technology, Engineering, and Mathematics), throughout the test/exam you must show your Workspace area (face, hands, flat surface, and computer screen).   Please be honest, I will check each video:  In the Webcam view, do you see your face, hands, and flat surface?  If not, please make sure you show your Workspace view.