The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as ___________.

Task forces are often called ad hoc committees because they are temporary.

Data and information both communicate a great deal of useful knowledge to the end user.

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. What is this process of decision making called?

One of the reasons to increase product quality is that higher product quality can increase efficiency, _______________ operating costs, and _______________ profits.

Allocating authority in an organization, which gives lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources, is an example of:

Total factor productivity is a measure of an organization’s:

The current ratio is an example of a leverage ratio of the organization.

When an issue is controversial and when different managers might be expected to champion different courses of action, which of the following is the preferred technique for encouraging creativity?

The idea that an organization’s hierarchy should be designed with as few levels of authority as are necessary to use the organization’s resources in an efficient and effective manner falls under which of the following principles?