The tone of voice used during the notification of death should be

You are answering the phone at Finch and Lily Funeral Home. What information will you first provide?

When available, always try to get these at the removal.

During a mortuary transport, you are allowed to

According to the presentation, this is a critical stage in the funeral process, where you will make a lasting impression with the family and earn their trust

Phillis Wheatley became internationally famous after the publication of her poetic eulogy celebrating George Whitefield.

The Coquette was written as an epistolary novel.

Match the excerpt with the source title.

Hannah Webster Foster wrote The Coquette, at least partly, based on a sensational event that had preoccupied New Englanders a decade earlier.

Match each item on the left with the correct location/object from the options on the right.