A sales manager has implemented a program for his salespeople that involves a meeting with each salesperson, during which the sales manager gives the salesperson the yearly quota for the salesperson’s territory. The sales manager has missed the key concept in management by objectives, which is

In the selection process, the goal should always be to hire the person with the most qualifications.

Needles, Inc. has five of its ten products at the end of the product life cycle. To maintain its market share, the firm must at least find ways to

Ford recently hired twenty employees to work in various departments of the company. On the first day, all twenty had the same orientation and attended the same training and development sessions. They were most likely engaged in what form of training?

The Equal Pay Act applies directly to

Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley’s production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as

Which of the following motivational techniques involves expanding a worker’s assignments to include additional but similar tasks?

Under Herzberg’s theory, when ____ factors are present in the work environment, they act as satisfiers; when ____ factors are absent, they act as dissatisfiers.

Employee participation in decision making is frequently cited as a motivation-boosting technique.

Victor Vroom’s expectancy theory is based on the very simple assumption that