Margolis, in anticipating his next public speaking assignment, thinks that while he may not be the most skilled speaker, he is intelligent, he knows how to research a topic, and if he spends some time practicing he ought to be able to get at least a “C.” Margolis is most likely engaging in which technique for improving self-esteem?

When Fatima first met Katie at work, Katie seemed impatient, stressed out, and irritable. Although Katie has since adjusted and become more even-tempered, Fatima still tries to avoid her. Fatima continues to see Katie in a negative light most likely due to the __________.

The theory that helps explain why Nabil’s perception of Shawna’s behavior differs dramatically from Benjamin’s perception of that same behavior is known as __________ theory.

This involves the ability to assume the role of both participant and observer of our own actions.

The selection committee is looking over the résumé of Abdul Ishtar, an applicant for the Dean of the College position. His records show he was born and raised in South Yemen, but has lived in the U.S. for the past 25 years. He has chaired the psychology department of a regional university for the past 12 years and his letters of recommendation are excellent. Some committee members express concern about the ability of a man raised in an Islamic culture to treat women fairly and objectively. Their resistance results in his exclusion as a finalist. Which barrier to effective interpersonal communication does this example reflect?

What is a common myth about interpersonal communication?

Noise in a communication context is understood to mean __________.

When Gladys says, “I’m sorry, Pete. I take it back. Your new haircut isn’t really atrocious,” she seems to be forgetting that communication __________.

Elvira felt worthless after losing the chess tournament, so she reached out to her friend Lexi to help, Lexi offered her empathy, concern, and positive words, which immediately put Elvira back in good spirits. Which strategy did Elvira use to repair her self-esteem?

Paola went on a blind date that was set up by Jodi. After the date, Jodi called Paola to ask how it went. Paola explained that, although the date was friendly, she was not interested in seeing him again since she didn’t think the relationship would last long. Paola’s reasoning can best be explained by __________.