A university introduces a new premium meal plan that offers…
A university introduces a new premium meal plan that offers higher-quality food, more menu options, and shorter wait times. The university allows dormitories to decide whether to switch to the new plan. Participation is voluntary, and dorms must actively opt in to adopt the new system. After one semester, the university finds that dorms using the new meal plan report significantly higher student satisfaction scores compared to dorms that kept the old plan. Explain why selection bias might be leading to the wrong conclusion.
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