Which stage of the listening process is involved when you focus your eyes on your friend, nod your head, and say “uh huh” occasionally as he speaks?

Which guideline should you keep in mind when paraphrasing the words of your conversation partner?

Which phrase best demonstrates an effective paraphrase of a person’s emotions?

The two ways to check the accuracy of your perceptions are __________.

What is the most effective way to sustain a conversation?

The general cultural perspective on such key issues as death, God, and the meaning of life that shapes how you perceive and respond to what happens to you is called a(n) __________.

Which type of facework do we engage in when we “save face” by working to improve others’ negative perceptions of us?

Which behavior is an example of direct perception checking?

Alexia and Wendell are the best of friends and people often say they are like twins. How will their similarities affect their communication relationship?

What term describes a judgment formed about someone before you know all the facts or background information?