According the text, [ ] remains the largest barrier for both consumers and dental hygiene professionals.

[ ] communications are the most important “system” in the office. (Not the best form of communication, but the “system”) [BLANK-1]

Most patients research the dental office electronically before making contact.

5P – A nurse is providing discharge and pain management instructions to a postoperative patient after knee surgery.  Which of the following statements by the nurse would indicate a need for the charge nurse to provide further education?  

To promote better understanding, use [ ] words that are appropriate to the situation. [BLANK-1]

4H – The charge nurse is hosting a care plan meeting for one of the residents at a Skilled Nursing Facility (SNF); one of the topics covered is masking and infection prevention protocols. The resident’s son asks, “Why is my mom so vulnerable to infections now more than ever?” Which of the following statements by the charge nurse correctly answers the son’s question?

The state of [ ] began using dental therapists before any other state. [BLANK-1]

List ONLY three benefits resulting from effective communication skills.

What is an example of active listening?

Independent practice made its first appearance as early as 1976.