The following could make an unfavorable statement about the appearance of your memo or letter:

Informational memos are increasingly being sent via e-mail.

Mo got an e-mail that said:  “Those wishing to try out for softball should plan on being at Allendale Park in practice attire right after work.  Bring or wear tee-shirt, shorts, appropriate footwear, and be completely reading to practice, play, and work hard, sweat a lot and stay long.”  He decided this e-mail was not

Any visual in a set of instructions should be

You should never include the following in a letter of application/cover letter

Which of the following is an appropriate tone for a letter of application/cover letter?

Idioms and informal language are not appropriate for international letter recipients.

Chapter 10 Scenario: Albert is writing the instructions for a new line of espresso machines his company is manufacturing. These machines range from an apartment model that makes one cup of espresso at a time to a free-standing commercial model intended for independent coffee shops and cafes.  The company is marketing a single-person apartment model, an in-home model, a small shop model, and a large-shop model that can make multiple cups of espresso quickly.  Albert looks over the various models and wonders who will be using which espresso machine and where.  He decides to jot down a set of questions to help him think about his audience fo reach machine.   Even though Albert thinks he’s asked himself all the questions he needs to, his supervisor stops by and asks him

Chapter 10 Scenario: Albert is writing the instructions for a new line of espresso machines his company is manufacturing. These machines range from an apartment model that makes one cup of espresso at a time to a free-standing commercial model intended for independent coffee shops and cafes.  The company is marketing a single-person apartment model, an in-home model, a small shop model, and a large-shop model that can make multiple cups of espresso quickly.  Albert looks over the various models and wonders who will be using which espresso machine and where.  He decides to jot down a set of questions to help him think about his audience fo reach machine.   After thinking about who will use the different models and questions he has asked about his readers (Who are the readers for each type of machine? What do those readers know about the espresso machines?), he decides he should specify for each machine

The purpose of an organizational chart is to