Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

Which of the following is NOT a stage of the needs analysis process?

Systems resistance is a term to describe a common response to any major change initiative, where individuals fail to accept the change and strive to maintain the status quo.

Unfreezing is specifically mentioned as one of the three stages in ______.

To use an organizational enhancement approach for the justification of new HRIS, one must use ______.

Careful planning, a dedicated team, top-management support, and an awareness of potential pitfalls will all help ensure ______.

An important feature of “cloud” architecture is that cloud computing

A needs analysis indicates the differences between the current state of affairs in the organization and the desired future state.

The strength of the ______ model is that it focuses on how the hardware and software will actually operate.

The ______ must take what the technical staff provides and interpret that into language HR users understand so as to indicate how processes and activities might change.