A new manager has made some suggestions as to how her team c…
A new manager has made some suggestions as to how her team can improve processes, but the team is pushing back because they are comfortable with the way they do things and know they work. What kind of bias is this an example of?
Read DetailsA manager often gets impatient with his team members, especi…
A manager often gets impatient with his team members, especially those who ask for more help. According the Understanding Bias Model, what can the manager do to show he is willing to engage and value all employees’ contributions?
Read DetailsOn a marketing team, a 60 year old team member is often talk…
On a marketing team, a 60 year old team member is often talked over. You believe this is because the team member is not part of the “target demographic” you are trying to reach. Which Courage to Identify tip should be used in this situation?
Read DetailsYour supervisor has made several “jokes” to one of your cowo…
Your supervisor has made several “jokes” to one of your coworkers about his race. You know from talking to this coworker that he does not find it funny, rather he finds it offensive. However, he is unwilling to approach the topic because the cost may be too high. You want to help your coworker so you have decided to approach your supervisor. What kind of courage should you use in this situation?
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