Facial displays are the most informative channel of nonverbal communication

Your about to study so you put in your earbuds and favorite playlist. What type of listening are you employing?

Factual claims are assertions that 

Stereotypes are always inaccurate. 

A customer listens to a salesperson describe the different features of each laptop before deciding on a model to purchase. What type of listening are they engaging in?

A speaker’s tone of voice can tell listeners something different from what the person’s words say.

Paying attention to how another person is using paralinguistics, or their tone of voice, will help you become aware of their nonverbal message.

When Alisha asks questions during her meeting with her supervisor to get clarification on her work assignment, she is using communication to fill her _______________ needs.

Communicators cultivate credibility by establishing their point of view and never wavering, even in the face of controversy or pushback from the audience. 

Self-directed meditation may simply occur through breathing and allowing muscle groups to relax slowly and evenly.