Every speech contains two messages—the one sent by the speaker and the one received by the listener.

Researchers suggest that you counter every negative thought you have about your speeches with at least five positive ones.

Many of the symptoms of stage fright are due to adrenaline, a hormone released into the bloodstream in response to physical or mental stress.

When you construct an audience-analysis questionnaire, fixed-alternative questions are especially useful for getting at the strength of a respondent’s attitudes.

Taking notes on a speaker’s key points and supporting material will help improve your listening ability and retention.

Listeners usually realize how tense a speaker is.

Using the power of visualization to control stage fright means that you should approach your speech as a performance in which the audience is looking for perfection.

When you listen to someone give a sales presentation, and you need to decide whether you will buy the item, you are engaged in comprehensive listening.

Your textbook recommends__________ as the most effective method of note taking for listening to a speech.

Concentrating on details is an excellent way to become a better listener.