Managers can use equity theory to improve worker satisfaction.

Training workers by changing and varying jobs is called job rotation.

Motivation is basically a need-satisfying process.

Performance appraisals are used most often to make decisions about pay raises, training needs, and advancement opportunities.

A grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract.

According to Maslow’s hierarchy of need, the most basic needs are the social needs.

Unemployment compensation pays employees for lost work time caused by work-related injuries.

The line organization is designed with direct, clear lines of authority and communication flowing from the top managers downward.

According to the principle of absolute advantage, each country should specialize in the products that it can produce most readily and cheaply and trade those products for products that foreign countries can produce most readily and cheaply

The short-range, detailed planning that focuses on current operations is called functional planning.