An 8-year-old has chronic intermittent nasal congestion. Which one of the following would support allergic rhinitis?

In a medical record, the tonsils are graded as 2+.  When the mouth of this child is examined, the tonsils will be:

Which of the following is an example of effective communication in the healthcare setting?

At the 9-month visit, the eye exam is done, and the following findings are documented. Which of the findings listed below is abnormal?

A check returned for not sufficient funds (NSF) is an example of an overdraft.

Directions: Choose the best answer. Each question is worth 2 points. What is overdraft protection?

Directions: Choose the best answer. Each question is worth 3 points. Which of the following is a way that patients make payments on their outstanding accounts?

Directions: Choose the best answer. Each question is worth 2 points. If a patient’s account is turned over to a collection agency, and the patient is given a reasonable period of time to find another physician, how should the letter be mailed?

If a patient files for bankruptcy, the medical office is always considered a secured creditor.

Directions: Choose the best answer. Each question is worth 3 points. What amount of money is left in the cash drawer at the end of the day?