A call center can answer [cap] calls per hour. The demand rate is 150 calls per hour. What is the cycle time (in minutes per call)  of the call center?

¿Qué significa “por último”?

In a process with setups, which statement is false about the effect of increasing the batch size?

Customers arrive at a hot dog stand staffed by a single employee. The employee completes the following three activities for each customer. Activity Time per Customer Take order [s1] seconds Package and dress hot dogs [s2] seconds Process payment [s3] seconds What is the capacity (in customers per hour) at the hot dog stand?

Customers arrive at a hot dog stand staffed by a single employee. The employee completes the following three activities for each customer. Activity Time per Customer Take order [s1] seconds Package and dress hot dogs [s2] seconds Process payment [s3] seconds What is the capacity (in customers per hour) at the hot dog stand?

Which of the following is NOT one of the reasons Charlie Hackett gave for doing manual assembly work in a multi-station sequential style (rather than a single worker doing the whole assembly)?

Which statement is true about a non-exploding queue system with one server?

There are [m] servers in the checkout area. The interarrival time of customers is [a] minutes. The processing time is [p] minutes. What is the utilization of the servers?

Bob the Barber runs a local barber shop.   He can do 4 haircuts an hour.  Mondays are his slow day when the arrival rate is about 2 customers an hour and the average wait time is 5 minutes.  Wednesdays are a bit busier with an arrival rate of 2.5 customers an hour, and the average wait time is 9 minutes.  Saturdays are his busiest day with an arrival rate of 3.8 customers an hour.  Which statement is true about the average wait time on Saturday?

Bucky’s Printing takes [p] seconds to print a page in color, but after 500 pages, the printer must be cooled down for [su] minutes. No pages can be printed while the printer is cooling down. What is Bucky’s capacity in pages per hour?