The four central components of expectancy theory are ________.

The causes of motivational problems often fall into three categories: (1) inadequate definition of the desired performance, (2) impediments to employee performance, and (3) _________

The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving ________.

High-performing teams become mature, organized, and well-functioning as well as have systems in place to constructively handle conflict when they reach the __________ stage in their development

Potential advantages of teams include all the following except:

________, a phenomenon in which a team member benefits from the work of the team without making a commensurate contribution to the work of the team

A high sense of uncertainty and interest in leadership/authority exists during the _________ stage of high-performing teams

Studies have identified two types of support that those in leadership roles must provide for successful change: instrumental and ________ support.

________ can be defined as a pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration

High Reliability Organizations (HRO) are characterized by