Links to resources: ThermoTables_MoranShapiro_9thEd.pdf ME3523_FormulaSheet_Exam3.pdf

Exam 1   SPCH 1321 2024   Multiple Choice – 2 points   _______ 1.  In the speech communication process, the channel is the the person who sends the message the context in which the communication takes place disruptions to the communication process the physical pathway by which the message travels from place to place   _______ 2.  Environmental barriers to communication may include physical distractions, communication channel problems and message overload bad hair day poor self esteem chronic disinterest   _______ 3.  Conflicts in the workplace are not caused by the topic at hand ego issues relational issues paralanguage use   _______ 4.  “I” language uses a. accommodating statements b. accusatory statements c. derogatory statements descriptive statements   _______ 5. interviews help an organization learn why employees are leaving. performance exit investigative diagnostic   _______ 6.  Our own culture’s standards are usually  a. not obvious to us b. easy for us to describe c. meaningless strange   _______ 7.  A specialized technical form of vocabulary that allows professionals to communicate about issues important to their field is referred to as  a. ambiguous language b. jargon c. high-level language equivocal terms   _______ 8.  When offering praise, the text advises you to  praise only the end product praise in broad sweeping generalizations praise consistently, even if insincerely praise only with original comments; don’t relay praise from others e. praise progress, not just perfection     _______ 9.  A standardized list of questions with precise wording would be found in which kind of interview?  a. highly structured b. semi-highly structured c. moderately structured d. loosely structured non structured   _______ 10.  Interviews that gather information in order to respond to clients’ needs are  a. journalistic exit diagnostic research investigative   True/False 2 points   _______ 1.  Frequently it is the candidate with the best communication skills, rather than the candidate with the most experience, who gets the job offer.    _______ 2.  Closed questions restrict the interviewee’s response.    _______ 3.  Silence can be an effective probe.    _______ 4.  Communication skills are important in people-oriented careers but not in high-tech jobs.   _______ 5.  Biases and prejudices are examples of psychological noise.    _______ 6.  In all cultures, a person who avoids eye contact during a conversation is showing dishonesty or disrespect.   _______ 7.  According to most studies, the average person spends more time on the job speaking than listening.   _______ 8. Never use ambiguous language to deliver a difficult message because people want to hear bad news in a straightforward manner.    _______ 9.  Criticism should usually be delivered in private, not within earshot of others, to help the receiver save face.   _______ 10.  You should always dress in formal attire for an interview.      Vocabulary 2 points     Slang –        Paraphrasing –        Compromise –        Rapport talk –        Audition interview –        Hypothetical question –        Ethnocentrism –      Culture –        Ambiguity –        Voice mail –       Short answer 3 points    What is the difference between hearing and listening?         List five questions interviewers cannot ask under the ADA /EEOC guidelines.         List three reasons for conflict.            Essay 1 – 15 points   Draw the model of the communication process.  Please use the format as discussed in class.  Label the model. List and define the words used to label the model below the drawing.                                      

This test has a time limit of 30 minutes.This test consists of 25 multiple choice questions.Each question is worth 4 points.This test will save and submit automatically when the time expires.The timer will continue to run if you leave the test, so you should plan to take this test in one sitting.This test is due on September 2, 2025 11:59:00 PM EDT.The use of a secondary device (laptops, smartphones, smartwatches, tablets, etc.) is not allowed and considered a form of academic dishonesty and the consequences of doing so may result in a zero for a first offense and WF for repeated offenses. Honorlock flags students who are caught using a secondary device. Also prohibited are the following: notes, texts, online materials or other such unauthorized materials; for example, connecting with classmates by phone, email, Snapchat, GroupMe etc. while taking quizzes and tests.

At an annual interest rate of 7 percent, about how many years will it take $100 to double in value?

During a funeral service at a church, the pallbearers are preparing to bring the casket down the aisle to the front of the sanctuary. However, the casket is heavy, and the aisle is narrow with limited space for six pallbearers to walk comfortably. To make the process smoother and more dignified, the funeral director places a collapsible, wheeled device under the casket to help guide it into place with minimal lifting. What is the device the funeral director is using?

A funeral service apprentice is assisting in preparing a protective metal casket for a service. The funeral director instructs the apprentice to make sure the sealing feature is working properly. The apprentice is unsure where the rubber gasket is supposed to rest.

Rachel and Joe were college students at a local university.  They dated briefly, and the relationship ended with a little bit of bitterness on both sides. Rachel felt Joe was a “bad guy” and  “red flag” for other women, and decided to warn the other women in her dorm about Joe.  She posted on the group chat that anyone thinking of dating Joe should come talk to her.  She suggested that she had information that anyone considering dating Joe would want to hear. A friend, Beth, came to Rachel to talk about Joe.  Rachel told Beth that Joe had a sexually transmitted disease, and also that she should not date him because he was a narcissist, citing examples from her relationship to support her claim.  Jeff did, in fact, have a sexually transmitted disease, and even though Rachel asked Beth kept the information to herself, Beth posted about Jeff’s disease on social media.  Jeff did not, however, have a diagnosis of narcissism, and in fact was a generally very reasonable person who did not display narcissistic tendencies.  Rachel knew this, but claimed Jeff was a narcissist because of the hurt she felt during the breakup, and a desire to “get even” with him for how he treated her. Joe felt Rachel was overly controlling and demanding, and told his friends this over dinner in the college dormitory on the same day as the breakup. His conversation was overheard and repeated, and Rachel suffered reputational harm on campus.  She did not, however, notice any changes in her grades, and the campus rumors did not effect how much she was earning in tips while serving as a waitress at the local diner close to campus. What torts might Rachel be liable for in regards to the comments she made about Joe?  Does Rachel have any valid defenses? What torts might Joe be liable for in regards to the comments he made about Rachel? Does Joe have any valid defenses?

A funeral director is preparing to ship human remains overseas. Upon inspection, they find that the body is in an advanced state of decomposition and the receiving country requires a sealed, leak-proof container for international transport. To comply with airline and international regulations, they select a gasket-sealed, metal container that can be placed inside a casket or used alone. Which of the following is the funeral director using?

What is the extendover in a casket?

What is the defining feature of a flaring square casket design?