This is a type of telephone service that has a voice activated menu that the caller uses to select the best route for their call. (press 1 for appointments or 2 for the nurse)

What is the first thing you should do when closing the medical office?

According to filing rule #5, coding titles and degrees, which of the following is correctly coded for Dr. Elizabeth Matin?

This type of filing system would arrange folder by a theme or topic such as diagnostics files, disability claims, or utility bills.

Which of the following is a role that the medical assistant would play in prescription drugs?

When would you use a cross-reference card?

What are MSDS (Materials Safety Data Sheets) used to keep a record of or list of what?

What is a “abstract” of a patient chart?

What is the first thing you should do when closing the medical office?

Which of the following is a precaution that should be taken to prevent check fraud?