True or False: Skilled nursing facilities often conduct concurrent reviews to determine whether a patient’s condition warrants admission to the facility.

Which part of the ear has mechanoreceptors that are responsible for detecting when your head shifts positions for your sense of equilibrium?

TRUE/FALSE: Neurons are some of the longest-living cells, and can last your entire lifetime.

Which neurotransmitter makes you feel good?

Patients in an urgent care clinic have expressed concerns about long wait times to see a physician. The clinic manager initiates an improvement project and starts by setting a performance goal. What information should the manager use to set this goal?

True or False: Healthcare organizations DO NOT use performance comparisons with other organizations to set performance targets.

The hospital respiratory therapy department is conducting a Six Sigma project for the purpose of reducing the incidence of missed treatments. The department’s medical director asks staff members to identify process changes that will result in fewer missed treatments. What qualitative improvement tool could the director use during this brainstorming session to narrow down potential solutions to those most likely to be successful?

How can you tell for sure that someone is dreaming while they’re asleep?

What improvement action can help achieve 95% process reliability?

A hospital improvement team is charged with reducing the time between when a patient discharge order is entered into the computer and when the patient room is vacated. The team develops a detailed map of the current process. What should the team do next?