Proficiency testing:

To sustain the highly motivated employee the evaluation should include

Identify the first step a laboratory manager must take in the selection of a laboratory information system.

Total quality cost is a measure of:

What components are involved in staffing?

The Chemistry department requests that a new test be defined in the LIS to run on the existing analyzer. The new set up is completed by the LIS coordinator. A few days later, the accessioning department receives a request for the new test but an error is displayed when they try to place the order. All other tests can be successfully ordered. The most likely cause of the error is the

Which of the following method is not an acceptable means to assess the competence of testing personnel?

Process design:

Compressed gas cylinders should

A major laboratory policy change that will affect a significant portion of the laboratory personnel is going to take place. In order to minimize the staff’s resistance to this change, the supervisor should