Robert is the CEO of a small firm which manufactures inverters. Company sales have been increasing, and Robert finds it increasingly difficult to manage the salespeople. The company has a sufficient number of salespeople, but they are not able to reach all current and potential customers. Robert also has difficulties in evaluating the performance of salespeople. What advice can you give Robert? 

A Nike salesperson is informed by a retailer that ten pairs of shoes are damaged and cannot be sold. After looking at the merchandise, the salesperson determines the damage occurred during the packaging process. What should the Nike salesperson do to handle this situation? 

When the salesperson has done the best he can and still is unable to close the sale, he should:

The price/value formula teaches the professional salesperson to

“To become a truly professional salesperson, you must be able to close under fire, which means to”

Which group was not targeted during the Spanish Inquisition? 

Which of the following areas was taken back by the Spanish from the Moors during the Reconquista? 

As the Vikings expanded into modern day Russia and set up “Kievan Rus,” where were its former inhabitants pushed to?

The Roman lower class was known as the ____________.

What symbol was found on the tunic and shield of the crusade soldier?