________ are teams from the same department or functional area involved in efforts to improve work activities, though they are rarely given the authority to implement any of their suggested actions.

Leaders are only as effective as their ability to ________.

High-involvement work practices is another term for employee empowerment.

Communication that takes place among employees on the same organizational level is called lateral communication.

Firms often monitor employee emails and Internet activity to ________.

The two types of orientations are ________.

Managers begin human resource planning by ________.

Jill Hammer is a single mother who has decided to seek work with your company. She enjoys social interaction but also values time with her children. As you consider whether she will be a good fit for your department, you decide that she is likely to find satisfaction in the job because it ________.

Leaders of virtual teams ________.

Credibility is the degree to which followers perceive someone as honest, competent, and able to inspire.