A penetration tester gains access to a regular user’s box. The tester wants to escalate privileges, so they call into the help desk, as the regular user, and sets up a script that will capture the help desk user’s Kerberos token to be able to replay. What is this social engineering technique called?

A client administrator at a local university runs a computer lab and decides they want to image the machines nightly due to the high risk of having everything available and open to use. The administrator orders new computers which are compatible with the ability to use Preboot eXecution Environment (PXE). What type of boot would this be?

A user brings in a laptop that does not boot. Based on the user’s description, the assistant suggests running chkdsk. How can the user do this?

The Vision group in the Ease of Use settings in Windows 10 contains several settings that aid for vision-impaired individuals. These settings include display, magnifier, high contrast, and narrator. Where can the user go to enable this?

The human resources department requires employees to complete training via a website. However, a user keeps getting errors when visiting the site. Which of the following will help administrators most likely fix the issue?

A user starts experiencing a BSoD. What should the user check for changes when they are able to get back on their computer?

A user is frustrated that an app continuously crashes after receiving a recent update. What is the first step the user should try?

A user experiences issues with large files and wants to run diagnostics to help figure out what might be the issue. Which of the following commands should the user try?

A network administrator responds to users calling in about a slow network. Which command should the administrator use to diagnose the chokepoint?

A security manager sets up monitoring mechanisms to detect a rooted or jailbroken device. What type of security mechanism should the manager implement?