Surveys and analog techniques are examples of ________ forecasting.

An unhappy customer will tell ________ other people about her/his unhappiness.

Order transmittal is ________.

________ refers to finished goods that are produced prior to receiving a customer order.

___________________ refers to a process that continuously identifies, understands, and adapts outstanding processes inside and outside an organization.

________________ materials are no longer serviceable, have been discarded, or are a by-product of a production process.

The final phase of the order cycle is called order ___________________.

____________________ stock refers to inventory that is en route between various nodes in a logistics system.

________________ refers to the raw materials, component parts, and supplies bought from outside organizations to support a company’s operations.

There are three primary methods that organizations can pursue when attempting to integrate their supply chains.  Which of the following is not one of them?