Which of the following is a characteristic of a quality assurance program rather than incident reporting system?

Which of the following is an analysis of the process dimension of quality assurance?

All patient contacts should be recorded in the dental record, including cancellations and oral and written communications including any requests for information. The fundamental requirement for effective and meaningful dental records is the implementation of a systematic process of accurate and complete documentation.

Each of the following is recommended in the textbook for utilizing social media EXCEPT one. Which one is the EXCEPTION?

Professionalism is demonstrated through a foundation of clinical competence, communication skills, and ethical and legal understanding. Upon this foundation is built the aspiration to and wise application of the principles of professionalism.

Ethical decision making is a behavior and can be done well or done poorly. It is inherent and is not taught or learned.

People operate on their experiences to make sense of them. The experiences, as we make sense of them, change the basic conceptual structures by which people construct meanings.

Success is measured by financial gain in the corporate world; however, for the health care professional the patient’s welfare is placed above profit.

Who is responsible for managing the professional competency and maintaining the appropriate credentials associated with being a licensed professional?

The same ethical and legal standards and practices applied in the dental clinical settings should be adhered to when utilizing social media. Confidentiality of patient information must be maintained and any breach of privacy could result in civil and criminal penalties.