During yesterday’s one-on-one meeting with your new manager, they gave you constructive feedback on your approach to e-mail communication. They explain that you are working hard, yet you need to minimize the number of e-mails that you send to committee members in the evenings and on the weekends. They also explain that they know your intentions are good and that you want to keep everyone informed, yet you do not need to copy the committee members in every e-mail communication. It is hard to not take this feedback personally. That said, you should do the following, EXCEPT:

Ella, Kevin, and Jose are working on an internship presentation that is due the next morning. Jose asked his teammate, Kevin, how he was doing with his part of the presentation. Kevin told Jose it was nearly complete and that he would send it to the group in no more than four hours. Jose then texted Ella, another teammate, and asked her to check in with Kevin to confirm that he was planning to send the group his part in the next few hours. Considering Jose’s approach to the matter, what may be the barrier to communication?

Alexander e-mails his manager asking for input on a presentation he is developing for tomorrow’s client meeting. What form of communication flow does this scenario illustrate?

In this module on Canvas, you watched a short video on listening with empathy. Empathetic listening involves the following, EXCEPT:

The president of the student organization sends an e-mail to the general membership, outlining the plans for an upcoming community service project. What form of communication flow does this scenario illustrate?

For the past five years, Samuel has served as a senior consultant at the firm. As his line of business has grown, Samuel has taken on increased responsibilities and is now at the point where he is working on more than seven projects every quarter. Samuel asks Hali (his manager) if they can hire two associates to help them in completing the projects, and Hali agrees that extra help is necessary. Samuel hires two new associates; what is this step in the motivational process?

If someone’s behavior upsets you, it is best to just let it go. You should never confront someone if you want to keep that relationship intact.

A sign on the door of the medical services building reads: “Attention: No Smoking. This is a smoke-free community.” This is a simple message and therefore:

On Tuesday, Mike says to his manager, “I am worried I may not meet my weekly sales quota by Friday.” The manager responds, “Do not worry, Mike. Everything will be OK. You can do it.” This is an example of an advising response.

If a manager says something like, “This reminds me of when I was first starting out in the workplace…,” the manager is using a reassuring response.