In performing venipuncture, the needle is inserted_________________.

Where is the calcaneus located?  

Steps taken to unmistakably connect a specimen and the accompanying paperwork to a specific individual are called ­­­___.  

What is the recommended antiseptic for cleaning capillary puncture sites?  

The patient is just finishing a big breakfast as the phlebotomist arrives to draw a fasting specimen. What should the phlebotomist do?  

Which of the following is the best thing to do if your hands are visibly contaminated?  

An inpatient is sound asleep when the phlebotomist arrives to draw a blood specimen. What should the phlebotomist do?  

What problems does a tight tourniquet cause?  

A request is given to draw a specimen from an inpatient by the name of John Doe. Which of the following is an acceptable way to confirm the patient’s identity?  

Your patient is cranky and rude to you.  What should you do?