In the example of “The Elephant and the Rider” we discussed in chapter 6 the Rider is the automatic , emotional visceral brain, while the elephant is the conscious, verbal, thinking brain. 

What are the three stages of a crisis: 

Expectations are communicated directly and indirectly. Direct methods include: 

Compliance-gaining strategies are the verbal tactics that leaders and others use to get their way. Match the following compliance gaining concepts to its description as covered in class. 

Servants leaders put the needs of followers before their own needs

Match the following examples of compliance gaining to its definition as discussed in class: 

According to the video from chapter 9 titled emotional intelligence the author cites for simple aspects of emotional intelligence. What are they?

some of the benefits of high-trust organizations include: 

Constructive conflict can degenerate into affective conflict. To avoid this: 

Pick one leader that you admire and math to one of the leadership styles we covered in class. Explain what characteristics it display of that style.