Sache has recently begun a new marketing research project to determine if St. Joseph’s Hospital should expand its services. To start the process Sache reviews past research St. Joseph’s had done in the past and did a comprehensive internet search of new services hospitals are now offering. This is an example of Sache collecting: 

Over the years, there has been a shift in healthcare from institutional advertising to: 

The __________ is responsible for delivering the copy, image, film, audio, poster, and other promotional content to the media channel (e.g., radio station, movie or television studio, website, publishing office, printer) on time.

The level of knowledge that individuals and groups possess with regard to health and healthcare is referred to as _______.

An annual physical is an example of ________.

Which of the following is the most targeted form of promotion?

Prior to the emergence of healthcare marketing as a separate function, virtually all healthcare organizations used _______.

Which of the following steps in the decision-making process is unique to healthcare?

Which of the following is an example of alternative therapy?

Unplanned strategies are referred to as _______.