Centralized decision-making power is a characteristic of the New Public Management (NPM) movement.

After 1883, workers could no longer be coerced into ______.

Rulemaking is the process by which laws or mandates approved by legislatures are turned into detailed written instructions on what public agencies will or will not do.

______ is the set of policies designed to help organizations recruit employees who are members of disadvantaged groups.

Upper-level management in public bureaucracies tends to be highly representative of the demographics of the population.

Research shows that public- and private-sector employees are ______ in terms of overall competence.

Contracting out to private companies always leads to cheaper and more efficient delivery of public goods and services.

What designation allows a city or county to do whatever it wants, as long as it isn’t expressly forbidden in the charter?

A ______ tends to be the most politically powerful and influential form of local government.

People tend to trust state government more than local government.