Certification programs are increasingly being used by service desk managers and analysts to demonstrate their business, technical, soft, and self-management skills.

The terms technical support and customer support are synonymous.

The words you choose to use can greatly influence the response you receive from customers.

________ skills are the skills that people need to complete their work efficiently, feel job satisfaction, and avoid frustration or burnout.

Characteristics of monostotic fibrous dysplasia include that

Interpersonal skills can be developed.

Why is it important to consider the viscosity of contrast media during CT scans, especially in angiography?

Which of the following is a hallmark symptom of a severe allergic reaction to contrast media?

What is the primary purpose of checking blood labs, including creatinine, before contrast-enhanced imaging?

After injection of contrast media, which of the following side effects are usually expected?     1. warm, flush feeling     2. metallic taste in the mouth     3. sneezing