A pattern of shared basic assumptions, that the group has learned as it solved its problems with external adaptation and internal integration, and which has worked well enough to be taught to new members as the correct way to perceive, think, and feel in relation to these problems.

Websites that provide virtual communities in which people with shared interests can communicate.

Seminars that are held using the internet for transmission.

A kind word substituted for one that may offend or suggest something unpleasant.

A message in which the major idea follows the details.

Focuses on creating a more responsible role for the worker in an organization by distributing decision-making power to the people closest to the problem, empowering employees to initiate continuous improvements.

Statements made about related merchandise or service.

Gestures, winks, smiles, frowns, sighs, attire, grooming, and all kinds of body movements.

Messages that assume that a claim will be granted quickly and willingly, without permission.

A network of communication flow that continuously develops as people interact within the formal system to accommodate their social and psychological need.