A hazard statement is a 1. description of a hazard. 2. list of what to do when exposed to a chemical 3. one or two word warning. 4. symbol that indicates a hazard.

Proper communication is important when addressing patients. All of the following are examples of positive communication EXCEPT:  

The assessment and treatment of hormone disorders is the function of which medical specialty?  

The assessment and treatment of hormone disorders is the function of which medical specialty?  

When collecting specimens from patients who are unconscious, it is best to  

The investigation of human cells for the presence of cancer cells is performed in which laboratory department?    

During your morning blood draws you notice a fire at the end of the hallway. What is the LAST thing you should do? Activate the fire alarm or phone in the alarm. Contain the fire as much as possible. Extinguish if possible. Rescue those who need immediate help.

The laboratory department that evaluates blood and body fluids for the presence of pathogenic bacteria, fungi, parasites, and viruses is referred to as  

  Hector has a budding career as a stand-up comic; family, friends, and the small audiences he’s played to think he’s hilarious. However, he was asked to deliver the eulogy at his uncle’s funeral. If Hector wants to make public performance his career, which principle should he recognize in this situation?  

Which of the following scenarios would be likely to negatively affect customer satisfaction? (Choose all that apply) A) A medical office receptionist tells a patient to “have a seat,” without making eye contact. B) A phlebotomist fumbles with equipment assembly and does not appear ready to perform the blood collection. C) A healthcare worker encounters a lost visitor and assists this person to his/her destination. D) Every health care worker a visitor encounters greets him cheerfully and asks if he needs assistance.