Quality costs for services include:

TV Timers, Incorporated, manufactures time control devices for TV’s. The firm has the following operating data for its operations in July: Actual market size 10,000 Budgeted market size 11,250 Actual market share 34% Budgeted market share 32% Budgeted average contribution margin $ 6.00 Actual average contribution margin $ 5.25  What is the company’s market share variance?

The total cost of quality (COQ) is the sum of what two costs?

The set of international quality-management standards, which provide guidance and tools for organizations that want to ensure quality outputs of goods and services, is referred to as:

Soft Fashions sells a line of women’s dresses. The company uses flexible budgets to analyze its performances. The firm’s performance report for November is presented below:   Actual Budget Dresses sold 5,200 6,200 Sales $ 244,000 $ 297,600 Variable costs 145,600 179,800 Contribution margin $ 98,400 $ 117,800 Fixed costs 84,000 80,000 Operating income $ 14,400 $ 37,800 The effect of the sales volume variance on November’s contribution margin is:

Lucky Company’s direct labor information for the month of February is as follows: Actual direct labor hours worked (AQ) 61,500 Standard direct labor hours allowed (SQ) 63,000 Total payroll for direct labor $ 774,900 Direct labor efficiency variance $ 18,000 The direct labor rate variance for February was:

Horizon Manufacturing Company spent $400,000 in 2021 to inspect incoming components. Of the $400,000, $240,000 is fixed appraisal costs. The variable inspection cost is $0.20 per component. It takes two components for each finished product. Internal failure costs average $80 per failed unit of finished goods. In 2021, five percent of all completed items had to be reworked. External failure costs average $200 per failed unit. The company’s average external failures are one percent of units sold. The company manufactures all units as ordered and carries no materials inventories. Seeking to decrease its total cost of quality (COQ), Horizon contracted Quality-is-Free Consultants, Incorporated (QIFC) to study ways to improve product quality and to reduce costs. Upon completion of the study, QIFC recommended automatic inspection equipment that requires a $60,000 annual cost for training related to the inspection/appraisal process and $150,000 for inspection equipment rental and maintenance. The new equipment will eliminate $40,000 of the fixed appraisal costs, reduce the amount of unacceptable product units in the manufacturing process by 10 percent, and cut product failures by half. The company paid the consulting firm $100,000 in early January 2022 for the project. Horizon expects no changes in its operating level in the foreseeable future.What effect does the new equipment have on total appraisal costs?

In a cost of quality (COQ) reporting framework, the “cost of nonconformance” includes:

Pokeman Bunch Incorporated, manufactures Poke Monster figures, and has the following data from its operation for the year just completed.   Actual A Flexible Budget B Master Budget Units 1,500       1,200 Sales (dollars) $ 93,000   C $ 18,000 F   Variable cost E       $ 60,000 Contribution Margin   $ 1,500 U D     Fixed cost F   $ 5,000     Operating income $ 7,500          The column heading identified as A is:

Winston Company had two products code named X and Y. The firm had the following budget for August:   Product X Product Y Total Sales $ 286,000 $ 520,000 $ 806,000 Variable Costs 189,800 218,400 408,200 Contribution Margin $ 96,200 $ 301,600 $ 397,800 Fixed costs 50,000 108,000 158,000 Operating Income $ 46,200 $ 193,600 $ 239,800 Selling Price per unit $ 110.00 $ 50.00   On September 1, the following actual operating results for August were reported:   Product X Product Y Total Sales $ 360,000 $ 540,000 $ 900,000 Variable Costs 195,000 216,000 411,000 Contribution Margin $ 165,000 $ 324,000 $ 489,000 Fixed costs 50,000 108,000 158,000 Operating Income $ 115,000 $ 216,000 $ 331,000 Units Sold 3,000 9,000   Total industry volume for both products X and Y was estimated to be 130,000 units at the time of the budget. Actual industry volume for the period for products X and Y was 100,000 units.The weighted-average budgeted contribution margin per unit is: