The extent to which customers recognize and are willing to accept variation in service performance is called the ____________: 

Provide the name of two common anticoagulants that are prescribed to patients. 

The most prevalent extracellular anion is:

Forms of heparin that may be used inside a syringe used to draw an ABG include: Sodium heparin Low molecular weight heparin Lithium heparin Lyophilized heparin

Are there any concerns that you should bring to the physician’s attention? If so, what are they?

Use of loop and thiazide diuretics can result in decreased levels of which electrolytes? Provide an example of a loop diuretic and a thiazide diuretic. 

Describe what the Modified Allen’s test is used for, how it is performed, and what is considered an abnormal result. 

Question 4.2   Stephan writes down some different stages of the human timeline.   Choose the correct number for each stage to sort them from youngest to oldest. Stages Number Early Adulthood [ans1] Old Age [ans2] Infancy [ans3] Adolescence [ans4] Childhood [ans5]   (5)  

Question 5.2   List three ways in which the body changes during puberty. (3)

Question 4.1   Choose the correct answer. Where does the human timeline begin?   a.  As a foetus b.  As an adult c.  As a baby (1)